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After
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FAQ
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Arbitration Law
Alternative Dispute Resolution
(ADR) typically refers to a method of resolving disputes
by means not associated with formal litigation (court),
such as mediation, arbitration, facilitation, or
conciliation. One common element in all of the ADR
procedures is the presence of a person who acts either
as the facilitator or decision maker. This facilitator
is a neutral person who is capable of providing an
unbiased opinion.
In general, ADR allows everyone to
have an active part in the decision-making process.
Solutions are adopted by consensus, and reflect an
understanding of the interests of all parties. As a
result, the solutions are tailored to the needs of the
participants. ADR encourages creative, innovative
solutions, moving away from the traditional win/lose
results of adversarial proceedings. ADR resolves
disputes while preserving relationships, and thereby
helps create a productive working environment.
ADR is useful in a wide range of
conflicts, such as commercial disputes, professional
liability cases, personal injury matters, insurance
problems and family and divorce matters.
What
is Arbitration?
Arbitration is where parties
state their views, offer
evidence at an arbitration
hearing, and agree to let an
impartial,
professionally-trained
arbitrator make a decision that
will end the dispute. In most
cases, once the arbitrator hears
the evidence, he or she hands
down a binding decision. There
is, however, also non-binding
arbitration where the disputing
parties put their case before an
impartial third party who
renders an opinion or
recommendation, which the
parties may choose to accept or
not..
What is
Conciliation?
Conciliation
is a
process
in which
the
parties
to a
dispute,
with the
assistance
of a
neutral
third
party
(the
conciliator),
identify
the
disputed
issues,
develop
options,
consider
alternatives
and
endeavour
to reach
an
agreement.
The
conciliator
may have
an
advisory
role on
the
content
of the
dispute
or the
outcome
of its
resolution,
but not
a
determinative
role.
What is
Facilitation?
Facilitation
is a
process
by which
a third
party
helps to
coordinate
the
activities
of a
group,
acts as
a
process
facilitator
during
meetings,
or helps
a group
prevent
or
manage
tension
and move
productively
toward
decisions.
What is
Mediation?
In
mediation,
a
professionally
trained
mediator
helps
the
parties
to work
out
their
own
mutually
agreeable
solution
to the
dispute.
What is
Negotiation?
Negotiation
is a
process
in which
two or
more
participants
attempt
to reach
a joint
decision
on
matters
of
common
concern
in
situations
where
they are
in
actual
or
potential
disagreement
or
conflict.
What is
Neutral
Assessment?
Neutral
assessment
is a
process
by which
an
experienced
neutral
gives a
non-binding,
reasoned,
oral or
written
evaluation
of a
controversy,
on its
merits,
to the
parties.
The
neutral
assessor
may use
mediation
techniques
to aid
the
parties
in
reaching
a
settlement
and
shall
prepare
a
binding
settlement
agreement,
if the
parties
consent.
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